public information officer and voluntary assignment help

1- Describe the role of the Public Information Officer in media relations and reporting during an incident. Why is this role so crucial? How can the PIO beneficially utilize the media for Risk Communication activities during the event? What pre-event activities lead to success in these relationships?

2- Provide a synopsis of the Volunteer Protection Act. What protection does this act provide? Any major omissions in coverage from the volunteer’s perspective? Does participation in a National Voluntary Organizations Active in Disasters (NVOAD) agency provide any benefit to the volunteer? Any benefit to the Incident Command organization?

Important notice: 1-please use APA style for citation and references

2- use the files that I attached below to answer the two questions

3- Just brief answers, the answers do not have to be complicated but they should be covered enough