Cite your research from the text and any additional professional or regulatory guidance and format your response consistent with APA guidelines.
Use 3-5 peer-reviewed sources for your report.
Investopedia and Wikipedia are not peer-reviewed sources.
Intro and a conclusion. This is required by APA.
Proofread is required.
See attachement for more info.
Defines a process for staffing a help desk. One of the key budget items in an IT budget is identifying the appropriate staffing of a department. Using Staffing Model Spreadsheet (attached) and the People Conversion Factor identify the number of individual required to staff the help desk function. The Staffing Model Exercise video attached as well.