Staffing Model

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Cite your research from the text and any additional professional or regulatory guidance and format your response consistent with APA guidelines.

Use 3-5 peer-reviewed sources for your report.

Investopedia and Wikipedia are not peer-reviewed sources.

Intro and a conclusion.  This is required by APA.

Proofread is required.

See attachement for more info.

Staffing Model
Defines a process for staffing a help desk.  One of the key budget items in an IT budget is identifying the appropriate staffing of a department. Using Staffing Model Spreadsheet (attached) and the People Conversion Factor identify the number of individual required to staff the help desk function. The Staffing Model Exercise video attached as well.

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